Shipping & Delivery

Last updated: January 13, 2026

At Divasutra, we are committed to ensuring your order is delivered with care and clarity. Please review our shipping policy below for details on order processing, delivery timelines, and international shipping.

Order Processing

Orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or U.S. public holidays will be processed on the next business day.
Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Origin

All orders are fulfilled from our inventory located in the United States, with shipping operations based in New Jersey.

This allows for faster and more reliable delivery within the U.S.

Domestic Shipping (United States)

Orders within the United States are shipped via trusted domestic carriers.
Estimated delivery time: 3–7 business days, depending on destination.
Domestic shipments are not subject to customs duties or import taxes.

Shipping rates (if applicable) are calculated and displayed at checkout.

International Shipping

We offer international shipping to select destinations.

Estimated delivery timelines for international orders are displayed at checkout and may vary by country.
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.
Any such charges are the responsibility of the customer unless otherwise stated at checkout.

Please note that customs processing times are beyond our control and may affect delivery timelines.

Shipping Delays

While we make every effort to ensure timely delivery, delays may occur due to:

Carrier issues
Weather conditions
Customs clearance (for international orders)
Other circumstances beyond our control

Divasutra is not responsible for delays once an order has been handed over to the shipping carrier.

Incorrect Address

Please ensure that your shipping address is accurate and complete at the time of checkout.

Divasutra is not responsible for:

Delays or non-delivery due to incorrect or incomplete addresses
Orders returned to us due to address errors

Any re-shipping costs incurred as a result may be the responsibility of the customer.

Lost or Damaged Shipments

If your order arrives damaged or appears to be lost in transit, please contact us within 48 hours of delivery (or expected delivery date) with your order details.

We will work with the carrier to investigate and assist you as appropriate.

Questions

If you have any questions about shipping, please contact us at:

Email: info@divasutra.com
Website: https://divasutra.com